Available 24/7 · Licensed & Insured
Emergency storm response in Brisbane & SEQ
When a limb is on the roof or blocking the drive, we prioritise making the site safe, then cut up and clear so you can get trades back in.
After the storm hits
Severe weather across Brisbane, Ipswich and Logan can split limbs, peel bark or drop whole crowns across driveways and fences. Our first task is always to stabilise what is hanging, isolate the area from foot traffic, and make sure nothing is pressing on live electrical conductors — if lines are involved, we keep clear until the network operator has made them safe.
Once the immediate risk is controlled, we section the failed wood, crane or winch pieces clear of structures, and chip or truck debris so emergency repairs can start. We photograph obvious pre-existing defects where insurers ask for context, but we do not assess insurance claims — that stays between you and your insurer.
What is involved
Night call-outs focus on make-safe cuts, temporary supports if needed, and minimal removal so you can secure tarpaulins or glazing. Daylight visits finish full clean-up, stump checks if roots have lifted, and pruning of remaining hangers that could fail in the next blow.
We carry traffic cones and basic signage for suburban streets where a lane is partially blocked, and we talk with police or SES if your street is already under incident control.
What to expect when you call
Have your address, a short description of what has failed, and whether anyone is hurt or sparks are visible. We will give an honest ETA based on crew locations around SEQ and escalate if multiple failures are reported in the same suburb after a supercell line.
Why call us first
- Trained climbers and ground crew used to wet ropes and unstable picks.
- Equipment on hand to lift timber without dragging it across weather seals.
- Full site clean-up so you are not left with slash breeding mosquitoes.
Common questions
Should I cut a tree resting on power lines myself?
No. Energex and Ergon networks require authorised approaches within exclusion zones. Ring the faults number, keep people clear, then call us once the operator confirms the line is isolated or de-energised for works.
Will you attend if insurance has not replied yet?
Yes for genuine safety issues — we bill as a cash job or against your claim depending on what you arrange with your insurer. We provide clear invoices with photos to support paperwork.
How fast can you reach Wishart or Rochedale after a storm?
Response times shift with demand, road closures and how many simultaneous failures are logged. We quote an ETA on the phone and update you if traffic or an earlier life-safety job delays the crew.
Client review
They just did a perfect job for us today. The quote was great and the main arborist was like a guy out of an English sitcom. The job took as long as they said it would and they did it with expertise. I am happy to recommend them to others and we will hire them again in the future.